A Respected Source for CRM Software Evaluation and Expert Opinion CRMsoftware360 is one of the most frequently cited sources for CRM software evaluation, analysis and opinion as well as original research and published content for the topic of Customer Relationship Management (CRM) software applications. Since 1999, CRMsoftware360 is the original authoring source for the CRM Software REPORT which is now in its 9th Edition. The CRM Software REPORT has been downloaded by thousands of web site readers and has a loyal following among CRM software buyers, users, system administrators, consultants, project managers, analysts and CRM industry practitioners.

GLOBAL CRM EVALUATION UPDATE New emphasis on global software functionality New criteria for continental and regional support sources Additional scoring for 24 by 7 multi-lingual support New SaaS criteria for international software hosting New criteria for global SLAs (Service Level Agreements)

CRM SPOTLIGHTS MS CRM Live (Titan) Salesforce.com Unlimited Edition SugarCRM Open Source Public Sector CRM Partner Relationship Management (PRM)

FEATURED DOWNLOADS CRM Software Report CRM Request For Proposal (RFP) Kit CRM Software Demo Script Kit 5 Step CRM Selection White Paper CRM Select Smart White Paper

A Reliable Source Since 1999
CRMsoftware360 cuts through the CRM software industry noise and vendor hype to analyze, compare and rate the leading CRM (Customer Relationship Management) software applications. Our analysis is based on first hand experience by seasoned practitioners and updated weekly. Our reviews and industry recognized Top 5 CRM Software Listings help our readers avoid exaggerated claims and get to a qualified short-list in short order. The CRM Software REPORT has achieved over 12,000 downloads, repeated user thank you emails and suggestions which make this aid a living tool which continuously evolves.

Jump Start Your Software Selection Project
There are over 205 Customer Relationship Management software applications. Separating the pretenders from the contenders can exhaust a software selection team before a short list is ever developed. As a matter of routine practice, CRMsoftware360 assesses vendor claims, validates vendor solutions and routinely confers with users of those software systems. For many users, our research provides a starting point or vendor short list so software evaluators can spend their available time analyzing credible, market leading CRM systems in more detail and ultimately make a more informed purchase decision.

About Genesys Advisory
Genesys Advisory is a business advisory and research firm which delivers original research, focused content, meaningful analysis, insightful results, respected opinion and advisory services for the business services and software technology sectors. Our company retains an impressive portfolio of application software evaluation tools, methods, techniques know-how. Based in the European Union (EU), our tenured staff are long on experience and deep in technology expertise. We deliver high quality work products and synergistic results that can only be developed from veteran professionals, deep intellectual capital, strong technology expertise, industry focus, a portfolio of intellectual property and a broad network of partner resources. Our market access, industry insight, relevant analysis, meaningful results and expert opinion have been a recognized and embraced by the business software technology industry for over 20 years.

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