2008 results show 3 more vendor
CRM software solutions receiving the 5 STAR DESIGNATION
2008 reviews resulted in an increase
from
2 to 4 CRM Solutions named TEST CENTER RECOMMENDED
The CRM Software REPORT version 9 is retired; Version 10 will be available on January 1, 2009
The 2007 CRM Software REPORT has been retired. The 2008 report will be released and available for free download in February 2008.
Over the course of the last year we have completed more product reviews and software research than in any year prior. Updated content includes the following:
The Promises and Pitfalls of CRM implementations and post go-live systems. Results from four years of market analysis.
How and where Software as a Service (SaaS) CRM solutions are penetrating the CRM market.
The future of CRM. We reveal the three most influential changes that will most affect the software market.
The Top 5 CRM Software Product Reviews for client/server systems, SaaS systems and open source systems.
Updated MARKET TARGET vendor scores to show strengths and weaknesses for each market leading CRM product.
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