- Consumer account types
- Contact vs Company focus
- Higher account volumes
- Pinpointed marketing programs
- Self service applications
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- House holding of accounts
- Portfolio management
- GLB security compliance
- Up-sell and cross-sell support
- Integration with legacy systems
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- Citizens request management
- Constituent programs support
- Section 508 disabilities support
- NIST C&A certification
- CMMi certification
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- Strong workflow requirements
- Advanced security for PII
- Student self service
- Student management integration
- Enrollment systems integration
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- Solution selling support
- Opportunity management focus
- Multi-step sales cycles
- Competitive Intelligence (CI)
- Quoting and order support
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